Gallagher — Process Associate, Insurance Operations
Free first round · 20 min · no credit card
Aptitude (30 min) → Communication → HR. Insurance operations, Bengaluru centre.
Who can apply
Eligible streams
BCOM · BBA · BBM · MCOM +2
Backlog policy
no active backlogs (reported; confirm with your placement cell)
Round-by-round, in order
"Selected" for Gallagher operations (campus) = clears the aptitude screen, speaks clearly on the call, explains insurance simply, shows attention to detail and accepts shifted hours. This is a measurement mock, not Gallagher's official process.
- 01Aptitude / OA30 minEliminating
Aptitude / written test — listing names it; Glassdoor summaries mention aptitude and reasoning at the office; vendor and sections UNKNOWN
50% advance - 02Communication round15 min
Telephonic interview listed under the hiring process
70% advance - 03HR interview30 minEliminating
HR + operations round — insurance basics, attention to detail, process orientation; US-shift readiness
60% advance
The OA at a glance
Total questions
30
Duration
30 min
Cutoff
55%
Sections breakdown
| Section | Questions | Duration | Negative marking |
|---|---|---|---|
| quant | 8 | 8 min | No |
| data interpretation | 6 | 6 min | No |
| verbal | 8 | 8 min | No |
| logical | 8 | 8 min | No |
What the HR round actually tests
Willingness questions
- Tell me about yourself.
- What do you know about Gallagher, and why do you want to join?
- This role supports insurance operations for clients in the US and UK and may need shifted hours. Are you comfortable with US-shift working hours?
- In simple words, what is insurance, and why do people buy it? Imagine explaining it to a child.
- What does an insurance broker do, and how is that different from an insurance company?
- Insurance data has many fields. How do you make sure a policy detail is entered correctly?
- You notice a policy document has the wrong date of birth after you have submitted it. What do you do?
- How comfortable are you with Excel and with typing accurately and fast?
- This work can be repetitive. What keeps you motivated, and where do you want to be in three years?
Common red flags
- Casual about accuracy, double-checking or confidentiality of customer data
- Not willing to work shifted or US hours
- Cannot explain what insurance is
- Would not report an error they made
- Clearly planning to leave within months
- No idea what Gallagher does
What else to know
COMPANY FACTS (for the 'what do you know about Gallagher' question; from the sources listed below, verified 3 Nov 2026): - Arthur J. Gallagher & Co. reports two operating segments, Brokerage and Risk Management (FY2025 Form 10-K, filed 17 Feb 2026; sec.gov, read 3 Nov 2026). - The 10-K refers to 'substantial operations in India' and to off-shore centers of excellence (same filing). - Segment data is broken out for the U.S., U.K., Canada, Australia, New Zealand and other foreign locations (same filing). - Acquisitions named in the filing include Woodruff Sawyer, AssuredPartners, Buck and Redington (same filing). - ajg.com was blocked (bot protection) on 3 Nov 2026; employee count, founding year and culture: UNPROVEN. The job (as reported, not an official description): Process Associate in insurance operations: non-voice processing of policy and finance data for brokerage clients, with accuracy, Excel and shifted hours.
Verified profile
Last verified Tue Nov 03 2026 00:00:00 GMT+0000 (Coordinated Universal Time) · 4 sources
View sources
- sec.gov Form 10-K FY2025, accession 0001628280-26-008662 (read 3 Nov 2026)
- ajg.com (blocked on 3 Nov 2026)
- freshersworld.com Gallagher listing, 2021 (via research, MEDIUM)
- ~/ops-archive/research/management-companies-2026-11/new-recruiters.md (section 4)