Genpact — Process Associate, F&A
Free first round · 20 min · no credit card
Aptitude (30 min) → Communication → HR. Record-to-report and procure-to-pay operations.
Who can apply
Eligible streams
BCOM · BBA · MCOM · MBA
Backlog policy
no active backlogs (reported; confirm with your placement cell)
Round-by-round, in order
"Selected" for Genpact F&A (campus) = clears the aptitude screen, speaks clearly, explains AP / reconciliation basics, and shows an accuracy-and-SLA mindset with shift willingness. This is a measurement mock, not Genpact's official process.
- 01Aptitude / OA30 minEliminating
Online assessment — reported about 10 quant, 8 logical, 6 verbal, no negative marking (Assessfy snippet, indicative); another source says 30 questions in 60 minutes
50% advance - 02Communication round15 min
Versant / spoken-English check, role-dependent (Assessfy snippet); AP roles may add typing and a voice round
70% advance - 03HR interview25 minEliminating
Operations / HR interview — golden rules, AP, 3-way matching, reconciliation, shift fit (Glassdoor-derived topics)
60% advance
The OA at a glance
Total questions
24
Duration
30 min
Cutoff
55%
Sections breakdown
| Section | Questions | Duration | Negative marking |
|---|---|---|---|
| quant | 10 | 12 min | No |
| logical | 8 | 10 min | No |
| verbal | 6 | 8 min | No |
What the HR round actually tests
Willingness questions
- Tell me about yourself.
- What do you know about Genpact, and why do you want to join?
- Genpact runs operations for global clients and some processes need night or US-hours shifts. Are you comfortable with that?
- What is accounts payable, and what happens between receiving an invoice and paying it?
- What are two-way and three-way matching, and what documents are matched?
- What is a bank reconciliation and why does it matter?
- An invoice amount does not match the purchase order. What would you do?
- Accuracy and turnaround time both matter in operations. If you cannot have both, how do you decide?
- How comfortable are you with Excel and typing?
Common red flags
- Not willing to work night or shifted hours
- Casual about accuracy, double-checking or confidentiality of customer data
- Cannot explain AP or a basic reconciliation
- Would approve a mismatch to hit the SLA
- Clearly planning to leave within months
What else to know
COMPANY FACTS (for the 'what do you know about Genpact' question; from the sources listed below, verified 3 Nov 2026): - Genpact calls itself 'the Agentic Operations company', focused on running and transforming enterprise operations with applied AI (genpact.com/about-us, fetched 3 Nov 2026). - Started inside General Electric in 1997, became independent in 2005, listed in 2007 (same page). - Operates in more than 35 countries with 800+ clients, including 25% of the Fortune Global 500 (same page). - Stated revenue: $5.1bn (same page; the page does not give the year). - Purpose: 'the relentless pursuit of a world that works better for people' (same page). The values list was not on the page, so it is not asserted. The job (as reported, not an official description): Process Associate in invoice-to-cash / accounts payable: matching invoices, posting entries, reconciliations and reporting for a client within SLAs.
Verified profile
Last verified Tue Nov 03 2026 00:00:00 GMT+0000 (Coordinated Universal Time) · 4 sources
View sources
- genpact.com/about-us (fetched 3 Nov 2026)
- ~/ops-archive/research/management-companies-2026-11/finance-roles.md (section 3.2, SNIPPET)
- ~/ops-archive/research/management-companies-2026-11/big4-consulting.md (section 7)
- ~/ops-archive/research/management-companies-2026-11/fmcg-ops-bpm.md