HDFC Bank — Relationship Manager / Sales Officer
Free first round · 20 min · no credit card
Aptitude (60 min) → Communication → HR. Campus route for banking sales roles.
Who can apply
Eligible streams
MBA · PGDM · BCOM · BBA +1
Backlog policy
no active backlogs (reported; confirm with your placement cell)
Round-by-round, in order
"Selected" for HDFC Bank (direct campus, sales / relationship role) = clears the aptitude screen, communicates persuasively and honestly, explains basic products in plain words, shows target orientation and readiness for field work and relocation. This is a measurement mock, not HDFC Bank's official process.
- 01Aptitude / OA60 minEliminating
Online assessment — prep site: 60-90 minutes; quant 15-20, logical 10-15, verbal 10-15, banking 10-15 questions. HDFC 'hasn't published a permanent paper set'
50% advance - 02Communication round15 min
Some drives add a GD or sales case (not run here); modelled as a spoken-English check
70% advance - 03HR interview35 minEliminating
Banking / sales interview (30-45 min) and HR (~30 min) — product basics, sales pressure, location willingness
60% advance
The OA at a glance
Total questions
40
Duration
41 min
Cutoff
60%
Sections breakdown
| Section | Questions | Duration | Negative marking |
|---|---|---|---|
| quant | 14 | 15 min | No |
| data interpretation | 6 | 6 min | No |
| verbal | 10 | 10 min | No |
| logical | 10 | 10 min | No |
What the HR round actually tests
Willingness questions
- Tell me about yourself.
- What do you know about HDFC Bank, and why do you want to join?
- This role carries sales targets and some field work. How do you feel about working to monthly targets, and about meeting customers outside the branch?
- Would you be comfortable working in any city or branch the bank posts you to, including a smaller town?
- What is a CASA account, and how would you sell a savings account to a salaried customer?
- How can you generate savings and current account leads in a new area?
- A customer is angry because a UPI payment failed and the money was debited. How do you handle the conversation?
- Tell me about a time you had to convince someone of something. How did you go about it, and what happened?
- Where do you see yourself in three years in banking?
Common red flags
- Not willing to work to sales targets or do field work
- Unwilling to relocate or take any posting
- Would mis-sell or over-promise a product to close a sale
- Cannot explain a basic banking product they put on their CV
- Clearly planning to leave within months
- No idea what the bank does
What else to know
COMPANY FACTS (for the 'what do you know about HDFC Bank' question; from the sources listed below, verified 3 Nov 2026): - HDFC Bank was incorporated in August 1994 and began operating as a scheduled commercial bank in January 1995 (hdfc.bank.in/about-us/who-we-are, fetched 3 Nov 2026). - As of 30 September 2026 it reports 9,706 branches and 20,881 ATMs across 4,177 cities and towns (same page). - Mission on the page: 'to be a world class Indian bank'; five core values: Operational Excellence, Customer Focus, Product Leadership, People and Sustainability (same page). - It describes itself as aspiring to be a 'Technology company with a banking license' (same page). - Employee and customer counts: UNPROVEN, not in the part of the page that was read. The job (as reported, not an official description): Relationship Manager / Sales Officer: acquiring and servicing savings, current-account and loan customers, with monthly targets and field work.
Verified profile
Last verified Tue Nov 03 2026 00:00:00 GMT+0000 (Coordinated Universal Time) · 4 sources
View sources
- hdfc.bank.in/about-us/who-we-are (fetched 3 Nov 2026)
- placementpapers.app HDFC page (via research, MEDIUM-LOW)
- ~/ops-archive/research/management-companies-2026-11/new-recruiters.md (section 9b)
- ~/ops-archive/research/management-companies-2026-11/bfsi.md