ICICI Bank — Relationship Manager
Free first round · 20 min · no credit card
Aptitude (45 min) → Communication → HR. Campus route for banking sales and relationship roles.
Who can apply
Eligible streams
BCOM · BBA · BBM · MBA +1
Backlog policy
no active backlogs (reported; confirm with your placement cell)
Round-by-round, in order
"Selected" for ICICI Bank (direct campus, sales / relationship role) = clears the aptitude screen, communicates persuasively and honestly, explains basic products in plain words, shows target orientation and readiness for field work and relocation. This is a measurement mock, not ICICI Bank's official process.
- 01Aptitude / OA45 minEliminating
Online aptitude — prep site (unverified) lists four sections: quant, reasoning, English and banking / financial awareness; some campus tests have no negative marking
50% advance - 02Communication round15 min
Group exercise / case-based GD is reported in some drives (not run here); modelled as a spoken-English check
70% advance - 03HR interview25 minEliminating
Personal interview with a sales lens — CV, finance and banking basics, willingness to work anywhere in India
60% advance
The OA at a glance
Total questions
40
Duration
40 min
Cutoff
60%
Sections breakdown
| Section | Questions | Duration | Negative marking |
|---|---|---|---|
| quant | 11 | 11 min | No |
| data interpretation | 7 | 7 min | No |
| verbal | 11 | 11 min | No |
| logical | 11 | 11 min | No |
What the HR round actually tests
Willingness questions
- Tell me about yourself.
- What do you know about ICICI Bank, and why do you want to join?
- This role carries sales targets and some field work. How do you feel about working to monthly targets, and about meeting customers outside the branch?
- Would you be comfortable working in any city or branch the bank posts you to, including a smaller town?
- What is a CASA account, and why do banks want more of them?
- How would you pitch a savings account to a 25-year-old who has just started their first job?
- A customer is angry because a UPI payment failed and the money was debited. How do you handle the conversation?
- Tell me about a time you had to convince someone of something. How did you go about it, and what happened?
- Where do you see yourself in three years in banking?
Common red flags
- Not willing to work to sales targets or do field work
- Unwilling to relocate or take any posting
- Would mis-sell or over-promise a product to close a sale
- Cannot explain a basic banking product they put on their CV
- Clearly planning to leave within months
- No idea what the bank does
What else to know
COMPANY FACTS (for the 'what do you know about ICICI Bank' question; from the sources listed below, verified 3 Nov 2026): - ICICI Bank was formed in 1955 at the initiative of the World Bank, the Government of India and Indian industry, as a development financial institution (icici.bank.in/about-us, fetched 3 Nov 2026). - It was incorporated in 1994 as part of the ICICI group (same page). - After the 1990s liberalisation it moved from project finance to diversified financial services (same page). - In 1999 it became the first Indian company, and the first bank or financial institution from non-Japan Asia, listed on the New York Stock Exchange (same page). - Branches, ATMs, employees and customer counts: UNPROVEN, not on the fetched page. The job (as reported, not an official description): Relationship Manager: acquiring and servicing customers for savings, current accounts, loans and investments, with monthly sales targets, partly field-based.
Verified profile
Last verified Tue Nov 03 2026 00:00:00 GMT+0000 (Coordinated Universal Time) · 4 sources
View sources
- icici.bank.in/about-us (fetched 3 Nov 2026)
- careers.icici.bank.in (empty JS page; summary only)
- ~/ops-archive/research/management-companies-2026-11/new-recruiters.md (section 9a)
- ~/ops-archive/research/management-companies-2026-11/bfsi.md