J.P. Morgan — Operations Analyst
Free first round · 20 min · no credit card
Aptitude (35 min) → Communication → HR. Banking operations for commerce and MBA freshers.
Who can apply
Eligible streams
MBA · PGDM · BBA · BCOM
Backlog policy
no active backlogs (reported; confirm with your placement cell)
Round-by-round, in order
"Selected" for J.P. Morgan operations (campus) = clears a reasoning and numeracy screen, gives structured STAR answers with an outcome, shows control discipline and escalation judgement, and is flexible on shifts. This is a measurement mock, not JPMorganChase's official process.
- 01Aptitude / OA35 minEliminating
Online aptitude — AON test reported by one Bengaluru candidate (SNIPPET); sections UNKNOWN
45% advance - 02Communication round15 min
Recorded HireVue video (about 2 minutes per answer, two tries) then a phone screen (reported)
60% advance - 03HR interview45 minEliminating
Panel / virtual superday with VPs, nearly all behavioural with one or two finance questions (reported); STAR answers with quantified results
50% advance
The OA at a glance
Total questions
30
Duration
30 min
Cutoff
60%
Sections breakdown
| Section | Questions | Duration | Negative marking |
|---|---|---|---|
| quant | 10 | 10 min | No |
| data interpretation | 6 | 6 min | No |
| verbal | 6 | 6 min | No |
| logical | 8 | 8 min | No |
What the HR round actually tests
Willingness questions
- Tell me about yourself.
- What do you know about J.P. Morgan, and why do you want to join?
- What do you understand by 'operations' in a bank, and how is it different from the front office?
- What is straight-through processing, and why does it matter to a bank?
- Tell me about a time you found an error in your own or a team's work. What did you do, and what changed afterwards?
- A trade confirmation has not matched by the cut-off and your senior is unavailable. What do you do?
- Operations roles can involve early or late shifts to cover other time zones. Are you comfortable with that?
- Give an example where you improved a process or made something faster or more accurate. Use numbers if you can.
- How comfortable are you with Excel, for example lookups and pivot tables?
Common red flags
- Vague answers with no example or outcome
- Casual about controls, accuracy or escalation
- Would stay silent about a mistake
- Not willing to work shifts
- Clearly planning to leave within months
- Cannot say what operations does in a bank
What else to know
COMPANY FACTS (for the 'what do you know about J.P. Morgan' question; from the sources listed below, verified 3 Nov 2026): - JPMorganChase says it has led global financial progress for over 225 years (jpmorganchase.com/about, fetched 3 Nov 2026). - Four business areas: Asset & Wealth Management; Commercial & Investment Banking; Consumer & Community Banking (80 million individuals, families and businesses); Technology (same page). - The page cites over 60,000 technologists (same page). - FORTUNE ranked it #5 in its 2024 World's Most Admired Companies list; LinkedIn named it a top employer for career growth in India in 2024 (same page). - Total headcount, assets, countries and the four business principles: UNPROVEN, not listed on the fetched page. The job (as reported, not an official description): Operations Analyst: monitoring, processing and reconciling transactions, resolving exceptions within SLAs, and following controls on a bank operations desk.
Verified profile
Last verified Tue Nov 03 2026 00:00:00 GMT+0000 (Coordinated Universal Time) · 4 sources
View sources
- jpmorganchase.com/about (fetched 3 Nov 2026)
- boardinfinity.com JPMorgan Operations Analyst guide (via research, LOW-MEDIUM)
- ~/ops-archive/research/management-companies-2026-11/finance-roles.md (section 1.1)
- ~/ops-archive/research/management-companies-2026-11/recruiters-ranked.md