Introduction
This Privacy Policy describes how your personal information is collected, used, and shared when you use Ixyle.ai. We are committed to protecting the privacy of our users and handling personal information in a responsible manner.
Information Collection and Use
- Types of Data Collected:
Personal Data: Includes, but is not limited to, name, email address, telephone number, educational and professional background. This information is vital for creating your user profile and customizing your interview experience. - Usage Data:
This encompasses data collected automatically either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit). - User Data in Interviews:
Information We Collect:
Ixyle.ai collects personal data during interviews, including but not limited to, interview recordings, webcam footage, user responses, and resumes. - How We Use Your Data:
The data collected is crucial for providing personalized feedback and enhancing your interview preparation experience. It enables us to analyze your performance and offer targeted recommendations. - Consent for Data Collection and Use:
By participating in interviews on Ixyle.ai, you grant us consent to collect and use this data for the purposes described. You acknowledge that this is a necessary aspect of the services provided. - Storage and Security:
All personal data obtained during interviews is securely stored and protected. We take extensive measures to ensure the confidentiality and integrity of your data. - Disclosure of Information:
The data collected in interviews will not be disclosed to third parties without your explicit consent, except as necessary to provide our services or as required by applicable law. - Your Rights and Control:
You retain the right to access, amend, or request the deletion of your personal data. If you wish to exercise these rights, please contact us using the details provided in this policy.
Tracking & Cookies Data
- We use cookies and similar tracking technologies to monitor the activity on our service and maintain certain information. Cookies are used to track the activity on our service and hold certain information.
- Types of Cookies We Use:
Session Cookies: To operate our service.
Preference Cookies: To remember your preferences and various settings.
Security Cookies: For security purposes.
How We Use Your Data
- To Provide and Maintain our Service:
Including monitoring the usage of our service. - To Notify You about Changes to Our Service:
Keep you informed about updates and enhancements. - To Allow You to Participate in Interactive Features:
When you choose to do so. - To Provide Customer Support:
Address your queries and troubleshoot any issues. - To Gather Analysis or Valuable Information:
So that we can improve our service. - To Monitor the Usage of Our Service:
Get insights on how services are being used to enhance user experience. Data Sharing and Disclosure - Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Disclosure for Law Enforcement:
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
Business Transaction:
If Ixyle.ai is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
Data Security
The security of your data is paramount to us. We strive to use commercially acceptable means to protect your Personal Data but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Access, Update, or Delete:
You have the right to access, update, or request deletion of your Personal Information directly within your account settings section.
- Amend: You have the right to have your information rectified if that information is inaccurate or incomplete.
- Object: You have the right to object to our processing of your Personal Data.
- Data Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
Children's Privacy
Protecting the privacy of young children is especially important. Our Service does not address anyone under the age of 13 ("Children").
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Payments
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:
Razorpay:
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by
email at support@Ixyle.ai or by phone at +91 9032222326.